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adminMA · 2 months ago

READ ME: Understanding Credits, Refunds, and "Compute Cost"

adminMA · 2 months ago

Help & Billing

support

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You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !support@support.adcasa.io

About

The official support channel for adGPT.

How to get help fast

Technical Bugs: If the app failed, please post the specific Error Message or Code you received.
Billing: Refunds are automatic for system failures.

Note on Creative Assets: adGPT generates assets using enterprise-grade compute power.

System Failures: Fully refundable.
Creative Preference: We cannot offer refunds on Video/Audio generations simply because of “taste.” Please refine your prompts in !strategy before generating high-value assets.

Community Guidelines

To keep this a positive and helpful space, we ask all members to follow these simple rules:

No Bigotry - Including, but not limited to, racism, sexism, ableism, homophobia, transphobia, or xenophobia.
Be Respectful - Disagreements happen, but please remain courteous.
No Pornography - This is a professional space.
No Politics - This is a professional space.
No Ads / Spamming - Let’s keep the focus on helpful discussions.

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